March 23, 2020 GIANT EAGLE PRESS RELEASE
GIANT EAGLE, INC. CONTINUES EFFORTS TO CREATE AN OPTIMAL CHECKOUT EXPERIENCE WITH ADDITION OF PLEXIGLASS DIVIDERS AT CHECKOUT AND TEMPORARY PAUSE IN REUSABLE BAG EFFORTS
CLEVELAND — Giant Eagle, Inc. continues to take every precaution to ensure the highest levels of sanitization in its stores and is taking steps to be mindful of social distancing to promote a healthy checkout experience for Team Members and guests. These efforts include:
- Installing plexiglass dividers to checkout and customer service areas within Giant Eagle, Market District, Pharmacy, and GetGo locations
- Installing floor indicators and signage at checkout lanes, visually indicating appropriate social distance between guests
- Asking guests to refrain from bringing reusable bags in store
“These are just a few examples of the steps we are taking to safeguard the health and wellbeing of both our Team Members and guests,” said Dan Donovan, Giant Eagle Spokesperson. “We are not wavering in our commitment to providing an unparalleled guest service or a future free of single-use plastics, but rather are asking our guests to take this opportunity to help us promote the safest shopping experience possible.”
As social distancing continues to be a vital element in slowing the spread of COVID-19, Giant Eagle will be modifying checkout areas in its supermarket, GetGo and Pharmacy locations to help provide peace of mind to Team Members and guests. Pieces of plexiglass will be affixed to each register, and placed at its pharmacy and customer service counters, serving as a divider between guests and the Team Members processing their transactions. The company is working around the clock on these enhanced efforts, and the vast majority of Giant Eagle and GetGo stores are expected to have the modifications completed by the end of the week.
Giant Eagle has also made the decision to temporarily discontinue reusable bag use in its stores out of an abundance of caution as the company works to ensure the safest possible environment for its Team Members and guests.
All guest purchases across all Giant Eagle locations will be bagged in either single-use plastic bags or paper bags, both of which will be available at no charge. Giant Eagle is also temporarily pausing its fuelperks+ “one perk per reusable bag used” promotion to discourage reusable bag use.