Dispatcher On Bar Incident Under Investigation

(Cleveland) — Cleveland police are reviewing whether a dispatcher properly handled communications to send an ambulance after a woman fell headfirst from a bar's second-story balcony on St. Patrick's Day and was critically hurt.

The situation was more serious than a police dispatcher implied in comments to an emergency medical service dispatcher.

The police dispatcher said the woman was unconscious and breathing but had a bloody nose. When EMS asked what happened, the dispatcher said with a laugh that it was probably too much St. Patrick's Day drinking.

The second dispatcher said an ambulance would be sent right away.

A different dispatch later said police were requesting a quickened response and the woman was bleeding from her head.

The woman's last reported condition was critical, but MetroHealth stopped offering updates on her on March 20.

The city hasn't released the 911 calls initially reporting the incident.

(Photo by Ken Robinson/WTAM 1100)

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