Sue began her BBB career in 1981 in Cleveland and has served as Vice President of Operations at BBB offices in Cleveland, Akron, and Honolulu. In June 2015, Sue was named President and CEO of BBB Serving Greater Cleveland. She has served on trade association boards, was elected to serve as a representative to BBB Governance, has served on numerous international BBB committees that shaped BBB standards and policies, and conducted training workshops for BBB staff across the country.
She is regularly seen and heard on local media and was the recipient of the "BBB Meritorious Service Award" in 2009 - an international honor.
Hear the "CEOs You Should Know" podcast with Mark Nolan and Sue McConnell below.
For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. BBB Serving Greater Cleveland services include: BBB Standards for Trust, BBB Business Profiles, Scam Tracker, Customer Reviews, complaints, dispute resolution, and speaking engagements/workshops. BBB Cleveland serves Ashtabula, Cuyahoga, Geauga, Lake, and Lorain counties.
Visit BBB Serving Greater Cleveland: HERE