(Cleveland) - Residents of Akron have been up in arms and stuck in the snow. Wednesday, the City of Akron released a public apology for its poor response to last weekend's winter storm.
"First, an apology. We have failed to provide a timely level of service to all City streets in response to this storm, and we are sorry.
We apologize to the Akron community for the inconvenience and frustration our response has caused. The level of service we provided has fallen short of what our residents rightly expect. While we have devoted 100% of our available City resources 24/7 to plow and salt all primary, secondary and residential streets following Winter Storm Harper, the results of these efforts have been unacceptable. We appreciate the patience the Akron community has extended this week. We have heard your concerns and we will do better in the future.
Mayor Horrigan has directed the City to immediately reassess every policy, procedure, agreement and route and to make necessary changes to our approach to ensure that future snow events are addressed effectively and efficiently from day one.'
Akron's public school district had to cancel all classes for Wednesday morning, as the district still believed it too dangerous for students and employees to try and navigate the frozen streets. The district's buses wouldn't have been much help; as of Wednesday morning, 12 Akron district school buses had been reported stuck in snow drifts, requiring winch and towing operations for each.
Photo: Courtesy of WKYC
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